General 1.1 These terms and conditions (the “Terms”) govern your use of our e - commerce platform for purchasing clothing products (the “Platform”). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Platform. 1.2 We reserve the right to modify these Terms at any time. Such modifications will be effective immediately upon posting on the Platform. It is your responsibility to review these Terms periodically for any changes. Your continued use of the Platform after the posting of any changes to these Terms constitutes your acceptance of those changes.
Product Information 2.1 We make reasonable efforts to display as accurately as possible the colors, sizes, and details of the clothing products available on the Platform. However, the actual colors you see may vary depending on your monitor and other factors, and we do not guarantee the accuracy of such display. 2.2 The product descriptions, images, and other content provided on the Platform are for informational purposes only and are subject to change without notice. We do not warrant that the product information is error - free, complete, or up - to - date. 2.3 All product images are for illustrative purposes only. The actual product you receive may vary slightly from the image shown on the Platform in terms of color, fabric texture, or other minor details.
Pricing and Payment 3.1 The prices of the clothing products are as stated on the Platform at the time of purchase. All prices are in [currency] and are exclusive of any applicable taxes, shipping, and handling charges, unless otherwise indicated. 3.2 We accept the following payment methods: [list accepted payment methods, e.g., credit cards (Visa, MasterCard, etc.), PayPal, etc.]. By selecting a payment method, you represent and warrant that you are authorized to use the chosen payment method and that you will pay the amount due for your purchases. 3.3 In the event of any pricing errors on the Platform, we reserve the right to correct such errors and adjust the prices of the products accordingly. If you have already placed an order with an incorrect price, we will notify you as soon as possible and provide you with the option to either cancel the order or pay the correct price. 3.4 All payments are processed through secure payment gateways. We are not responsible for any unauthorized use of your payment information by third parties, provided that we have taken reasonable security measures to protect such information.
Order Placement and Confirmation 4.1 To place an order on the Platform, you must provide accurate and complete information, including your name, shipping address, billing address, and payment information. You are responsible for ensuring the accuracy of the information provided. 4.2 After you place an order, you will receive an order confirmation email. The order confirmation is not an acceptance of your order but only an acknowledgment that we have received your order. We reserve the right to accept or reject any order at our sole discretion. 4.3 In the event that we are unable to fulfill your order due to unforeseen circumstances such as product unavailability, system errors, or fraud suspicion, we will notify you as soon as possible and refund any payments you have made.
Shipping and Delivery 5.1 We will ship the products to the shipping address you provided at the time of order placement. Delivery times may vary depending on the shipping method selected, the destination, and other factors. We will provide you with an estimated delivery time at the time of order confirmation, but this is only an estimate and we do not guarantee the exact delivery time. 5.2 Shipping fees will be calculated based on the shipping method, weight, and destination of the products. The shipping fees will be displayed to you before you confirm your order. 5.3 If you are not available to receive the delivery at the time of attempted delivery, the shipping carrier may leave a notice or attempt to redeliver the package. If the package is returned to us due to non - delivery, you may be responsible for the return shipping fees, and we will either refund the product price minus the shipping fees or contact you to arrange for re - delivery at your expense.
Returns and Exchanges 6.1 We offer a return and exchange policy for eligible products. To be eligible for a return or exchange, the product must be in its original condition, unworn, unwashed, with all tags attached, and accompanied by the original receipt or proof of purchase. 6.2 You must initiate a return or exchange request within [number of days, e.g., 14 days] from the date of receipt of the product. To initiate a return or exchange, please contact our customer service team at [customer service email or phone number] and follow the instructions provided. 6.3 Once we receive the returned product and verify its eligibility, we will issue a refund to the original payment method or exchange the product as requested. Refunds may take [number of days, e.g., 7 - 10 business days] to process, depending on your financial institution. 6.4 Shipping fees for returns and exchanges are generally the responsibility of the customer, unless the return or exchange is due to an error on our part (e.g., wrong product shipped, damaged product).
Warranty 7.1 We warrant that the clothing products sold on the Platform are free from material defects in workmanship and materials for a period of [warranty period, e.g., 30 days] from the date of purchase. This warranty does not cover normal wear and tear, misuse, or damage caused by improper care of the products. 7.2 If you believe that a product you purchased from us is defective within the warranty period, please contact our customer service team with details of the defect and proof of purchase. We will either repair the defective product, replace it with a new one of the same or similar model, or issue a refund at our discretion.
Intellectual Property 8.1 All content on the Platform, including but not limited to product images, descriptions, trademarks, logos, and text, is the intellectual property of [company name] and is protected by applicable copyright, trademark, and other intellectual property laws. 8.2 You may not use, copy, reproduce, distribute, modify, or create derivative works of any content on the Platform without our prior written consent. You may only use the content on the Platform for the purpose of making a purchase on the Platform.
Limitation of Liability 9.1 To the maximum extent permitted by law, in no event shall we be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, data, use, or other intangible losses, arising out of or in connection with your use of the Platform or the purchase and use of the clothing products, even if we have been advised of the possibility of such damages. 9.2 Our total liability to you for any claim related to your use of the Platform or the products sold on the Platform, whether in contract, tort (including negligence), or otherwise, shall not exceed the amount you paid for the specific product(s) that are the subject of the claim.
Governing Law and Dispute Resolution 10.1 These Terms shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising out of or in connection with these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of [jurisdiction]. 10.2 In the event of any dispute, the parties shall first attempt to resolve the dispute through good - faith negotiations. If the parties are unable to resolve the dispute through negotiations within [number of days, e.g., 30 days], either party may initiate legal proceedings in the appropriate court.
11. Miscellaneous 11.1 These Terms constitute the entire agreement between you and us with respect to your use of the Platform and the purchase of clothing products on the Platform, and supersede all prior agreements and understandings, whether oral or written. 11.2 If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. 11.3 We may assign our rights and obligations under these Terms to a third party at any time without prior notice to you. You may not assign your rights or obligations under these Terms without our prior written consent.
Our Company: CAPYBARA PTE. LTD.
Address: #11-17, 10 ANSON ROAD, INTERNATIONAL PLAZA, SG 079903